Refund and Cancellation Policy

Cygrow is committed to providing our clients with high-quality digital marketing services. We understand that there may be circumstances where you need to cancel or request a refund for our services. This policy outlines our cancellation and refund procedures.

Services Covered

This policy applies to all service-based offerings provided by Cygrow. This includes, but is not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click (PPC) Advertising
• Social Media Marketing
• Content Marketing
• Email Marketing
• Web Analytics

Cancellation Policy

You may cancel your service with Cygrow at any time by contacting us in writing via email or mail. We will require written confirmation of your cancellation request.

• Project Initiation: If you cancel your service before we begin work on your project, you will receive a full refund.
• Project in Progress: If you cancel your service after we have begun work on your project, refunds will be determined on a pro-rated basis for the work completed. We will invoice you for the completed work based on our hourly rate or project fee structure, and any remaining balance will be refunded.

Refund Policy

Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account.

• Non-refundable Services: Certain services, such as setup fees, research fees, and copywriting fees, may be non-refundable. These fees will be explicitly outlined in your service agreement.

Our Commitment to You

We are committed to providing our clients with excellent service and clear communication. If you have any questions or concerns about our refund and cancellation policy, please do not hesitate to contact us. We will work with you to find a solution that is fair and reasonable.